Websites for registered NDIS providers that make services clear to participants, families and support coordinators, support an accessible user experience, and make it easier for the right people to take the next step.
Your website may be read by a participant, a family member or carer, and a support coordinator.
They are not necessarily looking for the same information.
A participant may want to understand what you offer and whether the service feels right for them. A family member may want to understand who provides the support and what the process looks like. A support coordinator may need clear information about services, locations, eligibility and referrals.
If the website only speaks to one of them, the other two have to work too hard to find answers.
Registered NDIS providers with participants on the books and providers expanding into new service categories or regions.
Your website should accurately reflect the services you provide and make it easier for participants, families and referral partners to understand how to contact you.
Applicants who have not received registration yet.
Get registered first. Your website should accurately represent what you are authorised and prepared to deliver. Building the site too early can mean rewriting it once your service scope is confirmed.
An NDIS provider website needs to work for the people it is intended to serve.
We build with accessibility requirements in mind, including clear content structure, readable typography, appropriate colour contrast, keyboard-friendly navigation and semantic page structure that supports assistive technologies.
Where appropriate, we can also discuss an Easy Read version of important information.
Plain English can make service information easier to understand.
We structure important information clearly rather than hiding it behind complicated terminology or unnecessary blocks of copy.
A website can look accessible while still being difficult to navigate with a keyboard or assistive technology.
That is why accessibility needs to be considered during the structure and development of the website, not added as a final checklist item.
We do not position a website as being endorsed by the NDIA, NDIS Commission or any government body.
Where accessibility requirements or standards are discussed, we focus on the specific implementation and testing undertaken rather than making unsupported blanket claims.
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Your website does not need to make people work to understand your organisation.
If participants, families or referral partners are struggling to find the information they need, start with a five-minute site check.
The conversation takes around ten minutes. We will show you the key areas we would improve, whether or not you decide to work with Pixelz360.
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