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1300 952 931

AI for Hospitality
in Australia.

For restaurants, cafés and groups with more than one venue. The AI picks up booking calls when your team is busy. It answers function enquiries the same night, before guests book somewhere else.

  • Every booking call answered or passed on
  • Your kitchen checks every allergy note
  • One setup for all your venues
Prefer to speak with someone?
Call 1300 952 931

Book a Free AI Assessment.

A free 15-minute chat, plus a 1-page action plan. No obligation.

We'll call you within one business day to book a time.

AI phone booking and reservations for restaurants and venues

Three jobs the AI takes off your team. These are typical examples, not client results.

01

Booking calls at 7:30pm Saturday

1. A guest calls.

2. The AI says it’s AI and checks if a table is free.

3. The booking goes into your reservations system.

  • Large groups go to the duty manager. Allergies go to the kitchen.

02

Function enquiries answered that night

1. A 60-guest enquiry comes in at 11pm.

2. A chatbot asks the date, numbers and budget, then sends that venue’s package.

3. Your events tool logs it.

  • Your functions coordinator sets the price and approves the deposit.

03

Dropped shifts filled by text

1. A casual staff member cancels.

2. AI offers the shift to staff with the right role and RSA.

3. The roster updates.

  • The venue manager approves overtime and penalty-rate shifts.

Trusted by
Recognised Australian Brands

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What AI does for
your venues

AI answers your booking calls. It replies to function enquiries. It fills shifts when staff drop out. Your managers still approve anything unusual.

Pixelz360 is a digital agency based in Brisbane. We have helped Australian businesses since 2016. We plan, build and support your AI. We also connect it to your booking, roster and POS systems.

What are missed calls and slow replies costing your venues?

“It’s Friday night. Phones ring at six venues during service. A function enquiry for 60 guests sits in an inbox until Tuesday. By then, they’ve booked somewhere else.”

82%

Missed calls mean empty tables.

82% of Australians expect a business to answer the phone within 10 minutes (PwC Australia, 2025).

Same day

Slow replies lose whole events.

Count last month’s function enquiries that did not get a reply the same day. Multiply that by your average function value. That is what slow replies cost you.

1,104 hrs

Admin eats into thin margins.

Example: 8 venue managers each lose 3 hours a week. Over 46 weeks, that adds up to 1,104 hours. That is almost $44,000 in wages (ABS, 2026). Illustration only. Use your own numbers.

What waiting costs: about $3,650 of manager time each month. Plus every Christmas function you lose to a faster reply.

From a free call to going live

Four simple steps. Nothing is paid or built before step 3.

Book or call

Book online or call 1300 952 931. You get a free 15-minute chat about your calls, functions and rosters.

Get your 1-page plan

We tell you if AI is a good fit. We show where it can save or make you money, roughly how much, and what to do next.

Approve a fixed-price pilot

The pilot runs at one venue. You get a fixed price up front. We agree on the goals first.

Go live

Most pilots go live 2–4 weeks after you say yes. If the pilot misses the goals, you can stop there.
Book a Free AI Assessment

What does Saturday night look like once it's working?

39 of 41 calls answered or passed on.

Saturday, 7:30pm. The phones rang 41 times across six venues. The AI answered or passed on 39 calls. A birthday group of 40 got its package by 9pm.

Book a Free AI Assessment

We check three numbers before we start, then track them:

• Calls answered

• Phone bookings

• The value of functions booked

Your managers get their hours back on the floor.

Can AI take bookings without getting allergens or surcharges wrong?

Yes. The AI writes down requests and passes them on. It never makes promises.

Allergens

By law, food businesses must give correct allergen information. So your kitchen checks every request. The AI never calls a dish "safe".

Surcharges and licence

The AI quotes surcharges exactly, as Australian Consumer Law requires. Every booking fits your liquor licence.

Guest data

Dietary notes can count as health information. So we keep them safe. See how we protect guest data.

Why hospitality groups trust Pixelz360

Clear rules, safe data, and a real person when guests want one.
Book a Free AI Assessment

No risky promises

The AI will never promise a dish is allergen-free. It will never change your prices.

Your guest data stays safe

We only use business-grade AI. Guest details never go into public AI tools. We log every access. We host in Australia where we can. We can sign an NDA.

Always labelled as AI

Your AI tells callers it is AI. Regulars can still ring straight through to your team.

What to skip for now: menu planning tools, until your POS data is clean.

Hospitality AI questions

How much does AI for restaurants cost in Australia?

It starts as a fixed-price pilot at one venue. We give you the price after your free assessment. We agree on the goals first. If the pilot misses them, you can stop there. See what it costs.

Can one setup cover several venues?

Yes. Each venue keeps its own bookings, menus and surcharges. You also get reports for the whole group.

Who sets up AI phone booking for restaurants in Australia?

Pixelz360 does, anywhere in Australia, through our AI integration services. We also train your venue teams to use AI. Only have one venue? We can scale down.

Book a free AI assessment for your venues

Book a Free AI Assessment
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Blue Diamond
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