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AI for NDIS Providers
and Aged Care.

For NDIS providers and aged care services. AI turns referrals into intake records. It fills sick shifts fast, so your coordinators stop ringing round. A qualified person signs off every step.

  • A person checks every AI-drafted note
  • Participant data never goes into public AI tools
  • Built around the NDIS Practice Standards
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Book a Free AI Assessment.

A free 15-minute chat, plus a 1-page action plan. No obligation.

We'll call you within one business day to book a time.

NDIS intake automation and progress notes, with human sign-off

Three jobs the AI takes off your team. These are typical examples, not client results.

01

Referrals turned into intake records

1. A referral arrives.

2. AI pulls out plan and support details, and lists missing consents.

3. A draft record goes into your client software.

  • Your intake officer decides on supports. AI makes no eligibility calls.

02

Sick shifts filled before sunrise

1. A worker calls in sick.

2. AI finds cleared workers who know the participant.

3. It offers the shift by SMS.

  • The coordinator approves the match.

03

Progress notes from a voice note

1. A worker records a voice note.

2. AI drafts a note linked to goals, and asks for an incident report if needed.

3. It saves as a draft.

  • A supervisor approves it. Aged care teams use the same steps.

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What AI does for
your organisation

AI turns referrals into intake records. It fills sick shifts. It drafts progress notes for staff to approve.

Pixelz360 is a digital agency based in Brisbane. We have helped Australian businesses since 2016. We plan, build and support your AI. We build it for registered NDIS providers and aged care services.

What is admin costing your support hours?

“We have 200 support workers across three regions. Referrals come by email, phone and portal. Coordinators spend their mornings ringing round to fill sick shifts.”

2,070 hrs

Coordinator hours go to the phone.

Example: 6 coordinators spend 90 minutes a day on the phone. Over 230 days, that is 2,070 hours a year. At $53.61 an hour (ABS, 2026), that is almost $111,000. Illustration only. Use your own numbers.

Weeks

Audit prep takes weeks.

Notes are late or patchy. So staff chase them before every audit.

What waiting costs: about $9,200 of coordinator time each month.

From a free call to going live

Four simple steps. Nothing is paid or built before step 3.

Book or call

Book online or call 1300 952 931. You get a free 15-minute chat about your intake, rosters and notes.

Get your 1-page plan

We tell you if AI is a good fit. We show where it can save or make you money, roughly how much, and what to do next.

Approve a fixed-price pilot

The pilot covers one workflow. You get a fixed price up front. We agree on the goals first.

Go live

Most pilots go live 2–4 weeks after you say yes. If the pilot misses the goals, you can stop there.
Book a Free AI Assessment

What does 6am look like once it's working?

Shift filled by 6:15am.

Tuesday, 5:50am. A support worker calls in sick. Three cleared workers get an SMS. One says yes, the coordinator approves, and the family hears by 6:15am.

Book a Free AI Assessment

We check three numbers before we start, then track them:

• Time to fill a sick shift

• Time to reply to referrals

• Notes approved within 24 hours

The shift is delivered and can be claimed. Coordinators get their hours back with families.

Who approves AI drafts, and what does the Privacy Act require?

A qualified person signs off every AI draft first.

NDIS Practice Standards

The NDIS rules need accurate records, privacy and dignity. Serious incidents must still reach the NDIS Commission on time.

Privacy Act changes

From 10 December 2026, some providers must list big AI decisions in their privacy policy. Aged care follows the Aged Care Act 2024. Read what the changes mean.

Your data

We use business-grade AI only. No participant data goes into public AI tools. We limit and log access. We host in Australia where we can. NDA available.

Why providers trust Pixelz360

Clear rules. Every sign-off logged. People stay in charge.
Book a Free AI Assessment

People make the decisions

AI will never decide supports, eligibility or funding.

Incidents come first

Nothing will slow down incident reports.

Every sign-off is logged

We log every sign-off for your audits.

You own what we build: we start with a fixed-price pilot.

NDIS and aged care AI
questions

Book a Free AI Assessment

How much does AI for NDIS providers cost?

It starts as a fixed-price pilot. We give you the price after your free AI assessment. We agree on the goals first. If the pilot misses them, you can stop there. See what it costs.

Can staff use public AI chatbots for case notes?

No. We set up approved tools and give your support workers AI training.

Will it work with our client and rostering software?

Yes, if your software allows it. We confirm this in writing first. Smaller provider? We can scale down.

Book a free AI assessment for your organisation

Book a Free AI Assessment
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